Frequently Asked Questions

How does Cremation Cost work?

You submit a free quote request. Verified providers covering your area contact you with quotes. You compare and choose.

Are quotes really free?

Yes. Quotes are free and there is no obligation to use any provider.

What is a "verified" provider?

A provider that has been reviewed against our listing standards — including COC, association membership and a traceable address.

Is the cheapest quote always best?

No. Compare what each quote includes — cremation fee, coffin, transport, documents — and confirm the provider meets your needs.

What is direct cremation?

A simple cremation without a prior ceremony or viewing. Families often hold a private memorial later.

What is attended cremation?

A cremation with a ceremony or short service the family attends.

What documents are needed?

The deceased's ID, the death notification form (DHA-1663) and the next-of-kin's ID. The provider usually assists with the rest.

What does POPIA consent mean?

You consent for us to share your contact details with verified providers serving your area so they can contact you with quotes. You can withdraw consent at any time.

How soon will a provider contact me?

Most providers respond within an hour during business hours. Urgent requests are usually contacted faster.

Is Cremation Cost a funeral home?

No. Cremation Cost is a comparison platform. The funeral or cremation is handled by the provider you choose.

Can I choose my own provider?

Yes. You are never tied to any provider that quotes you.